At each stage of the process, the employee in charge controls and updates all information every moment, making information available to clients in real time, according to the needs of each. This is the big service differential. To make it feasible, MS developed its own TI sector, which creates and develops software and applications to control and optimize information flows.
Pioneer innovation is an MS characteristic. Besides documents scanning, it was the first company to create an internet follow-up system for the on-line consultation of all information, including financial information, relative to customs clearance and other stages of import and export transactions.
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